BPM / Workflow Solutions
Welcome to the Business Process Management (BPM), Workflow solutions research pavilion. Here you will find information from the leading vendors of these solutions and services in Australia, including articles, case studies, demos, web links, contact details, white papers and brochures to assist you to research and determine the best solution for your company. Visit the iStart Diary for events and seminars on this subject in your local area. All vendors show cased look forward to assisting you with your enquiries.
Solution Providers
Orderware Solutions provides event driven BPM and integration solutions for service providers in the logistics, procurement, print, asset and information management markets. OrderWare's real time applications deliver superior agility, flexibility, efficiency and provide a platform to win and grow revenues.
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The ECN Group is New Zealand’s leading Business Process Management, B2B messaging, Application Integration and eMarketing Communications service provider enabling you to electronically manage and exchange information flows across your organisation, suppliers, partners and communities of interest. ECN mobilises information in your organisation to optimise productivity and maximise profit.
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Workflow
The automatic routing of documents to the users responsible for working on them. Workflow is concerned with providing the information required to support each step of the business cycle. The documents may be physically moved over the network or maintained in a single database with the appropriate users given access to the data at the required times. Triggers can be implemented in the system to alert managers when operations are overdue. The manual flow of documents in an organisation is prone to errors. Documents can get lost or be constantly shuffled to the bottom of the in-basket. Automating workflow sets timers that ensure that documents move along at a prescribed pace and that the appropriate person processes them in the correct order.
Business Process Management (BPM)
A structured approach that models an enterprise's human and machine tasks and the interactions between them as processes. BPM software uses a dashboard interface that offers a high-level view of the operation that typically crosses departmental boundaries. The dashboard integrates with all the applications that perform processes as well as related databases and can be used to trigger the start of a unit of work. Evolving from document management, workflow and enterprise application integration (EAI), a BPM system can monitor and analyse tasks in realtime and set off alerts when specified limits are exceeded or a response is not received within a specified time.
For decades, systems that are entirely automated have more or less taken care of themselves. However, operations requiring a mix of people and machine procedures employ BPM as a higher-level management system that keeps track of them both. Over time, a BPM system can provide historical data of human-machine interactions that might be extremely difficult to obtain from information systems, especially disparate systems from several departments or systems running on different platforms.
A BPM system may comprise a variety of independent packages or a comprehensive business process management suite (BPMS), which includes tools for modeling and analysis, application integration, business rules support, business intelligence (BI), activity monitoring and optimisation. Advanced BPMSs provide a development tool for creating forms-based applications, which are often the start of many business processes.
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Why Business Process Management? |
Business Process Management isn’t just about reducing paper. It allows you to re-engineer processes, achieve operational efficiencies and extend workflows to suppliers and customers, as well as breathing new life into legacy systems. |
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Business Process Management: a change for the better |
In the ultra-competitive corporate environment, business process management is a powerful tool which shouldn’t be overlooked, writes Gary Collier of PricewaterhouseCoopers. |
