Avanade launches online SaaS application deployment service

First offering provides Microsoft Dynamics CRM as an enterprise-wide software-as-a-service solution...

February 1, 2010 – Business technology services provider Avanade has launched Avanade Online Services (AOS), a new business focused on helping organisations use SaaS strategically to achieve key business objectives.

Avanade says AOS provides a complete SaaS platform optimised for the delivery of Microsoft-based business applications.

Avanade’s first offering for AOS is focused on Microsoft Dynamics CRM and features maintenance, support and upgrade services as well as the Avanade Productivity Platform. The Avanade Productivity Platform includes packaged functionality for CRM-based solutions including rules-based user interfaces, field-level security and Microsoft SharePoint integration.

“Heading out of the downturn, Australian companies still face constrained capital budgets and IT resources, a strong desire for rapid deployment, and the need to reduce operational overhead,” said Jeyan Jeevaratnam, vice president for Australia and New Zealand at Avanade.

“Avanade Online Services meets these needs by offering outsourced applications, infrastructure, support and maintenance combined with Avanade’s proven assets and expertise as a complete solution that lowers risk, reduces costs and speeds time to value.”

Avanade says with AOS for CRM, Microsoft Dynamics CRM can be delivered as an enterprise-wide SaaS solution, enhanced with Avanade’s Microsoft expertise and industry-specific CRM solutions and assets, such as Wealth Management, Insurance, Case Management, Grants Management, and Salesforce Automation.

“With the use of software-as-a-service growing exponentially within enterprises, it is clear that this online services model is beginning to fundamentally change how IT is consumed and provisioned in large organisations,” said Jeevaratnam.

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