South East Water picks Open Text for lifecycle management
Solution provides integrated lifecycle management for nine million records across SharePoint and Open Text content management environments…
February 15, 2010 – South East Water, a Victorian Government-owned provider of water and related services, has strengthened its records and document management practices with the deployment of Open Text Content Lifecycle Management (CLM) Services for Microsoft SharePoint.
The new software is providing lifecycle management services for approximately nine million physical and electronic records, all of which are maintained in two distinct enterprise content management (ECM) systems – Microsoft SharePoint and Open Text's ECM Suite.
The introduction of a single CLM solution has made it possible for South East Water to extend its VERS (Victorian Electronic Records Strategy) compliant Open Text records management policies and practices into the organisation's Microsoft SharePoint environment. This allows the application of consistent retention and disposal policies across all of the organisation's records and, for the first time, is enabling staff to conduct a single search across the contents of both systems.
South East Water has a long history with its two ECM environments. The Open Text solution was introduced as an asset management tool in 1997 while Microsoft SharePoint has provided collaboration and workflow support since 2003. The latter is used extensively by engineering and project teams, and provides the platform for the organisation's external website, its intranet and alliance partner extranet.
Marcus Darbyshire, Chief Information Officer of South East Water, said, “We've had strong records management practices for printed material for many years but electronic content hasn't received quite the same attention. It tended to be stored in repositories such as SharePoint, Open Text or shared drives. Documents were rarely archived and there was always the risk of accidental deletion.”
View all Announcements/Contract Listings
10/2/22_ex_h
