EXHIBITOR COMPANY

KEY REFERENCE SITES
Click on those highlighted in orange to read the full case study at www.istart.co.nz

SOLUTION OVERVIEW

A/NZ CONTACTS

CROSSWARE

Avanti (Sheppard Industries), Coffey Projects, Combined Rural Traders, Connexion Point, Company Sales & Acquisitions, Electrix, Fastway Couriers, Health and Disability Commissioner, Hynds Pipes, Kerry New Zealand, LIC, McConnell Dowell Corporation, Metso Minerals, NYK Shipping Line, Omron Electronics, Port Taranaki, Ricoh New Zealand, Summit Quinphos, THE EDGE®, Vantage Point, Washtech

Crossware CRM is a customer relationship management system customised to your business. Crossware CRM takes a holistic approach to the customer that makes it possible for employees to contribute across business functions.

Lost customer communications, or forgotten opportunities will be a thing of the past. Fully integrated with Microsoft Outlook or IBM Lotus Notes. Offline synchronisation allows the system to be available anywhere offline on your laptop.

CROSSWARE
Per Anderson, MD
P +64 9 379 7044
per@crossware.co.nz
www.crossware.co.nz/crm

FRONTRANGE SOLUTIONS: GoldMine & HEAT

CPS (NZ), DVS, LTSA, BlackTop Constructions, BMW, UNITEC, Tasman Orient, Exeloo, Foodstuffs, The Warehouse, Cliftons, 1800 ONHOLD, Credit Union, Electropar, FAN Welding, Roadrunner Records

GoldMine CRM improves marketing and sales effectiveness by providing automated marketing campaigns, lead distribution, opportunity and relationship management.

The three editions each provide extensive contact management, sales automation, marketing automation, scheduling and project management functions. HEAT integrates your support centre, service level and knowledge management into one complete solution. ITSM is for small to mid-sized orgs incorporating ITIL best practices.

Fusion 5
Sven Martin, Director - CRM Solutions
P +64 9 379 0525 
www.fusion5.co.nz 
www.fusion5.com.au

GREENTREE INTERNATIONAL LTD

Toyota Technical, Hydroflow, Kenneth Ayres, Eurotec, C&G Rothbury, Pacific Marine Batteries, Maria’s Pasta, Anglican Youthworks, Alpha Victoria, Anglian Water, Castle Howard, PA People, Leap

Greentree specialises in developing and implementing effective CRM, e-business, distribution, manufacturing and financial management solutions.

Built using JADE, Greentree delivers an on-line, real-time business solution, with all business functions integrated and full Microsoft Office connectivity.

Greentree International Ltd
Graham Hill, Channels Director
P +64 9 366 3897
graham.hill@greentree.com
www.greentree.com

INFOR CRM

Vodafone NZ, AA, Refer www.infor.com

Infor CRM (Epiphany) provides ERP-integrated or standalone functionality for Salesforce Automation, Inbound and Outbound Marketing as well as Service- and Call-Centres.

Optimising customer interaction across multiple contact points, Infor CRM improves the performance of sales, service and marketing activities with an easy to use interface, and an adaptable, modular design.

EMDA NZ LTD
P +64 3 379 9530
P +64 9 623 3001
info@emda.co.nz 
www.emda.co.nz
www.infor.com

LEGRAND CRM

RMIT University, AusIndustry, Catapult Genetics, Pacific Plantations, WA Local Government Superannuation Plan (WALGSP), Bunbury Drilling Company, VIP Home Services, GlobalPOS, Hydra-Pneu, Byron Bay Taxis, Ziehl-Abegg, Delta Airconditioning, Adelaide Hills Solar, Wagga Business Machines, Chifley Financial Services, Generation Homes (NZ), HTC Specialised Tools (NZ), W Arthur Fisher (NZ)

There are probably a lot of things you know you should be doing to grow your business. You know that sharing information, calendars and tasks throughout your organization will make everyone’s job that much easier, increase staff efficiency and get your team working as one.

You realize that tracking complete customer histories, tracking the effectiveness of marketing campaigns, actively managing sales opportunities, proactively managing customer service, and even automating the processing of your web leads will make your business run more smoothly. But what you probably don’t know is just how easily Legrand CRM 5.0 can make all these seemingly daunting tasks actually happen.

Strategis Solutions Limited
Mike Carroll,
mcar-roll@strategisanz.com
P +64 21 521 072

In Australia:
Gary Park
gpark@strategisanz.com
P +61 418 623 272

MICROSOFT DYNAMICS

TEC, Pumpkin Patch, BRANZ, Onesource, MED, Rakon, Les Mills, Norfolk Group, Western Milk Products, Exhibit Group, Wise Group, Loyalty NZ, Martin Personnel, Absolute Insurance, Perry Developments, F&P Healthcare, CRT, LINZ, AXA, Air NZ, Career Services, Fonterra, Westfield, ANZ Bank, Westpac, Quotable Value, Bridgestone, Kordia, NZ Bloodstock, ADHB,Tower, Frucor, Caterpillar, PGG Wrightson.

Please visit microsoft.com/crm for a full list of case studies.

Microsoft Dynamics CRM helps organisations improve sales and customer service. Accessible from Microsoft Outlook and the Web, Microsoft CRM is designed to be easy to use, customise, and maintain, integrates with other business systems, and scales to grow along with your business.

Microsoft CRM/xRM works through and with familiar technologies like the Microsoft Office system, Microsoft Office SharePoint Server, Microsoft SQL Server.

Microsoft Dynamics
P NZ 0800 800 162,
P AU 1800 197 960
askdyn@microsoft.com
www.microsoft.co.nz/dynamics
www.microsfot.com.au/dynamics

QAD

Bickfords, Forlong & Maisey, Snap Fresh, Inverness Medical Innovations, Everhard Industries, Century Yuasa Batteries, Harvest Freshcuts, EGR Plastics, Bundaberg, PFD Food Services, Amcor, The Decor Corporation, Mitek, SPC Ardmona, Comvita, Stratex, Taura Natural Ingredients, Aperio Group, V.I.P Pet Foods, Avery Office Products, RF Industries

QAD is a leading provider of enterprise applications for global manufacturing
companies. QAD applications provide critical functionality for managing manufacturing resources and operations within and beyond the enterprise, enabling global manufacturers to collaborate with their customers, suppliers and partners to make and deliver the right product, at the right cost and at the right time.

QAD
Paulina Dermawan, National Marketing & Sales Operations
P +61 2 9857 3033
M +61 439 977 724
pkd@qad.com
www.qad.com

SAGE BUSINESS SOLUTIONS: SAGE CRM, SalesLogix, and ACT! By SAGE

Hirequip, Jade Stadium, Agpac, Qualmark, Dolf de Roos Associates, EECA, NZ Physio Board, Workbase, Grand Hotels

Sage CRM - wireless and Internet-based CRM system providing enterprise-wide access to vital customer information – anytime, anywhere.

Manage your business by integrating field sales, internal sales, customer care and marketing information. Sage CRM.com is a hosted CRM system. Sage CRM SalesLogix enables small to medium-sized businesses to acquire, retain, and develop profitable customer relationships.

ACT! enables individuals and small business customers to access key contact and customer information, manage and prioritise activities, and track all contact-related communications.

Enabling
www.enabling.net

Markinson
www.markinson.com.au
www.sage.com

SUGAR CRM

Ecodecking, ICP Bio, How Do You Shoe.

SugarCRM is a full-function but flexible web based CRM, offering onsite, hosted or appliance based implementation. Incorporating sales force automation, marketing automation, customer support and project management out of the box, SugarCRM includes a modular framework providing a feature rich library of powerful extensions for further customisation.

Outlook integration is provided for the Professional and Enterprise versions, or purchasable for the Community Edition.

TEIQ
P +64 9 527 0260
sugarcrm@teiq.com
www.sugarcrm.com