All Industry Reports
Get smart! Get out of the office
(August 2008)
Smartphone capabilities and options are constantly evolving. We investigate what today's technology can offer the mobile executive.
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Technology: the missing link in the chain?
(August 2008)
It's possible to gain huge productivity, efficiency and accuracy benefits by using technology to fully integrate your supply chain. So what's holding Australian businesses back?
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It's easy being Green
(August 2008)
With consumer awareness of environmental issues at an all-time high, there is an increasing expectation businesses embrace sustainability principles. To do so will typically make financial sense. Stephen Withers explores eight easily-implementable ways to cut your corporate carbon footprint.
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Extreme ERP: Leveraging your investment
(August 2008)
ERP systems are evolving. Once just glorified backroom accounting tools, they are now integrated solutions spanning a growing number of organisational processes. What are ERP buyers demanding today and how are the vendors delivering?
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A CEO's guide to VoIP/Unified Communication
(May 2008)
Productivity justifications are taking over from costs savings as the main drivers for VoIP and IP Telephony implementations, finds Simon Hendery.
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Why Business Process Management?
(May 2008)
Business Process Management isn’t just about reducing paper. It allows you to re-engineer processes, achieve operational efficiencies and extend workflows to suppliers and customers, as well as breathing new life into legacy systems.
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Business Intelligence goes deep
(May 2008)
As business operations become increasingly more complex, enterprises require enhanced business intelligence at the deepest level - embedded within essential business processes. So how is this accomplished?
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Big vendors get wise to Business Intelligence
(May 2008)
Business Intelligence is now high up on the list of corporate IT priorities but a host of BI acquisitions by major IT vendors last year appears to be changing many aspects of the BI landscape in 2008 – so what will this mean for your business?
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Get the biggest bang for your marketing buck!
(May 2008)
In today’s competitive business environment, giving Sales and Marketing teams the right CRM solution will help them do their jobs better, shorten the sales cycle, enhance first impressions, follow through on all leads with the appropriate resource and generally become more productive. Read on for how.
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CRM that delivers: what you can do NOW to make it work!
(May 2008)
Despite the fortunes being spent on CRM software, if your tools and your people aren’t correctly lined up, you’re probably missing your target. The good news is that working largely with existing technology, you can align people and processes to unlock maximum CRM value.
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Get Smart!
(February 2008)
What is a smartphone and why would you want one? Rob Bridgeman explores the ever evolving world of the smart device.
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Moving on - mobile solutions stack up!
(February 2008)
Having staff moving from job to job more efficiently and transaction information flowing straight into your back-end systems, is the sure fire way to get greater revenue and productivity from your mobile teams. Read on to find out how.
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Business Process Management: a change for the better
(February 2008)
In the ultra-competitive corporate environment, business process management is a powerful tool which shouldn’t be overlooked, writes Gary Collier of PricewaterhouseCoopers.
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Get smart! 3 steps to better Business Intelligence
(February 2008)
Businesses today are continually asking how to cut expenses and improve profitability. Increasingly, a comprehensive Business Intelligence solution is the tool they’re turning to for answers – David McNickel finds out how it’s done.
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Silver bullet? CRM on demand
(January 2008)
Is the software-as-a-service model of delivering CRM just a wave like any other or a Tsunami force your business can’t ignore? CRM expert Trudy Barnett investigates.
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You want CRM with that?
(January 2008)
Having made the decision to get serious about Customer Relationship Management (CRM), what does a business need to do to make the CRM dream a reality? Do you opt for a ERP solution with a built in CRM module – or go for a standalone CRM package? Davd McNickel investigates the options.
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10 ‘must ask’ questions when buying a mid-market ERP solution
(January 2008)
As more ERP vendors focus their offerings at mid-tier organisations, the ERP choices available in this sector can be bewildering. Big brand or small, horizontal or vertical, onsite or virtual? For managers looking to either install, replace or upgrade their systems, these 10 questions should be top-of-mind when making this critical ERP selection decision.
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The seven deadly sins of selecting business systems
(October 2007)
The IT industry has a bad reputation based on the failure rate of its projects. The seeds of project failure are often sown in the selection stage. By avoiding the ‘sins’ highlighted in this white paper you can minimise your chance of becoming another casualty.
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