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What are Microsoft Unified Communications technologiesa
Microsoft Unified Communications technologies offers you choices in how their communications collaboration software is delivered, managed, and maintained:
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On premise
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Hosted by Microsoft
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Hosted by partners
By uniting your existing telecommunications systems and tools:
Using integrated servers and client applications:
- Microsoft Exchange Server 2007
- Microsoft Exchange Hosted Services 2007
- Microsoft Office Communicator 2007
- Microsoft Office Communications Server 2007
- Microsoft Office Outlook 2007
- Microsoft Office Live Meeting
To deliver complete communications tools:
- VoIP telephone service
- Audio and video conferencing
- Presence and contact information
- Instant Messaging
- E-mail
- Voice-mail
- Faxes
- Calendars
And deliver them across multiple, convenient applications and devices:
- Desktop computers and telephone
- Windows Mobile devices
- Public Internet
- PSTN Telephones
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The Communications Divideb
The communications world is split into two groups: the things you do on the telephone, and the things you do on a computer:
- Most real-time (synchronous) communications such as telephone calls depend on one network (the Public Switched Telephone Network)
- Most message-based (asynchronous) communications such as email depend on a separate, incompatible network (such as Ethernet).
The split creates problems:
- Phones aren't as intuitive as they should be: just try to start a three-way call without hanging up on someone.
- Computers can check your e-mail, but not your voice-mail.
- There is an enormous cost involved with purchasing, maintaining, and upgrading two complex infrastructures.
To get your phones and your computers talking, you'd have to tear out your entire telephone system, remove your PABX, replace every desk phone, swap out every phone. In short, you'd have to start from scratch. |
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We have a better way to use softwarec
Microsoft Unified Communications technologies bridge the divide between computers and telephones with two, integrated servers: Microsoft Exchange Server 2007 and Microsoft Office Communications Server 2007. They integrate with your company's existing phone system and deliver complete communications services using your existing data network.
Microsoft Unified Communications technologies maximise your existing infrastructure by integrating legacy PABX systems through a VoIP/PABX Gateway.
With Microsoft Unified Communications technologies, the computers on your network gain the functionality of advanced VoIP phones. Users can click to call any contact in their address book. A simple phone call can become a conference call or a video conference, on the fly. |
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Tearing down communication barriersd
Microsoft Unified Communications technologies deliver more than just VoIP. They break down all the traditional communications silos. Voicemail and faxes move over the network like email. They arrive in your Microsoft Office Outlook 2007 inbox where you can sort them, prioritise and forward them, just like any piece of email.
Microsoft Unified Communications technologies tear down the walls that separate telecommunications and computing. And they do so with software that leverages your existing telecommunications infrastructure.
When you're on the road, you can dial in over any telephone to hear your emails and your calendars. You can even access your Outlook directory and place calls from any telephone. |
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Our Solutionse
1. Unified Messaging
2. Presence
3. Conferencing
4. Voice
1. Unified Messaging1ucum
One inbox for all your messages
With Microsoft Unified Communications technologies, your email, voicemail, faxes, and calendar events can all arrive in one inbox. This means you can prioritise and code your voicemails and faxes just like any piece of email. You can even forward them, to one person or to many, with just a few clicks.
Programmatic path to compliance
With voicemail and faxes integrated into Microsoft Exchange Server 2007, you can apply the same programmatic journaling and archiving you use for email to all of your asynchronous messaging. Retaining email, voicemail, and faxes in a central archive resolves many of the compliance issues businesses currently face.
Enhanced support for mobile users
Microsoft Exchange Server 2007 includes Exchange ActiveSync technology which delivers messaging to a variety of mobile devices, and a rich Outlook experience on Windows Mobile Devices. Microsoft Outlook Web Access has been redesigned for greater stability and security, so users can stay connected via the Web.
What software do I require for this solution?
Microsoft Unified Communications technologies are interdependent solutions. While ideal working environments have a complete build-out of technologies, some technologies can work on their own.
For a complete Unified Messaging solution, you will require:
- Microsoft Exchange Server 2007
- Microsoft Office Outlook 2007
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2. Presence2prpr
Communications at your fingertips
Presence unites all your contact information – including phone numbers, email addresses, and instant message – with the various ways in which you communicate – via phone, conferencing, instant messaging and email.
Connect from anywhere
Presence information travels throughout your communications environment and is readily accessible. So whenever a contact’s name appears in an email, on a teamsite, or in a document workspace, it is accompanied by contact information. Presence integrates with Windows Mobile devices, so real-time status and contact information is available when you’re on the road too.
Single sign on, single directory
When your users log on to their machines, they automatically log into Presence. Presence pulls data from Active Directory and Microsoft Exchange Server 2007 to put complete directory information and real-time availability at users’ fingertips. Presence depends on your existing infrastructure, so there is no data entry and no new objects to build in the directory.
What software do I require for this solution?
Microsoft Unified Communications technologies are interdependent solutions. While ideal working environments have a complete build-out of technologies, some technologies can work on their own.
For a complete Unified Messaging solution, you will require:
- Microsoft Exchange Server 2007
- Microsoft Office Outlook 2007
- Microsoft Office Communications Server 2007
- Microsoft Office Communicator 2007
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3. Conferencing3cfcf
on Microsoft Office Communicator 2007 Forward Calls and Start
Conferencing with a click
With Microsoft Office Communicator 2007, building a conference call happens with drag and drop simplicity. You can transform any conversation, whether a simple phone call or even an instant message session, into a conference call or a videoconference on the fly.
Meet online with Microsoft Office Live Meeting 2007
Live Meeting supports the voice and video conferencing tools in Office Communicator 2007 with a rich, online meeting environment. With Live Meeting, you can make presentations, share files and work together, all in real time, so teams can meet and work no matter where everyone is located.
Conference calls that meet compliance regulations
Microsoft Unified Communications technologies deliver voice and video conferencing through Microsoft Office Communications Server 2007 via IP. This means that conference call audio and video streams are captured and logged just like an instant message or an email. Retaining every conferencing instance in a central archive can be an important business resource and resolves many of the compliance issues businesses currently face.
What software do I require for this solution?
Microsoft Unified Communications technologies are interdependent solutions. While ideal working environments have a complete build-out of technologies, some technologies can work on their own.
For a complete Unified Messaging solution, you will require:
- Microsoft Office Communications Server 2007
- Microsoft Office Communicator 2007
- Microsoft Office Live Meeting 2007
- Video-equipped computers and/or VoIP phones
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4. Voice4vcvc
on Escalating Instant Messenger to Voice communicator
on Microsoft Unified Communications Software Powered VoIP
on Microsoft Outlook Voice Access in Exchange 2007
VoIP as you are
Microsoft Office Communications Server 2007 works with legacy telecommunications infrastructures. So you can deploy VoIP and can keep your current PABX and telephony hardware.
Say goodbye to the # key
With VoIP, people manage the telephone the same way they manage email and the internet: with intuitive software. With Microsoft Office Communicator 2007, basic telephone tools like call forwarding and conference calling are easier to use.
Simplified administration
The same Active Directory that underpins the rest of your IT infrastructure supports directory information and click-to-call functionality. Plus, Office Communications Server 2007 uses the same management tools as Exchange Server 2007, so you don’t have to work in multiple applications to administer your communications infrastructure.
What software do I require for this solution?
Microsoft Unified Communications technologies are interdependent solutions. While ideal working environments have a complete build-out of technologies, some technologies can work on their own.
For a complete Unified Messaging solution, you will require:
- Microsoft Office Communications Server 2007
- An IP-PABX gateway for legacy systems
- Microsoft Office Communicator 2007
- Desktop computers with voice and video capabilities
- Microsoft Office Communicator Mobile 2007
- Windows Mobile Device
- Microsoft Office Communicator Web Access 2007
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