Company Overview
Zeacom is a technology led company with a global presence, delivering advanced Unified Communications (UC) and full featured Contact Center solutions to some 2800 organizations, across 25 countries.

Check out our animated UC wheel to see how we deliver cost-effective Unified Communications solutions that give your business a sharp competitive advantage.

A Global Company
Zeacom was established in 1994, by its current CEO Miles Valentine. Our heritage in delivering state of the art, award-winning contact center solutions has given the company a strong global presence and enabled us to rapidly transform into a successful high-growth UC business in recent years.

A global network of trained resellers, supported by Zeacom offices in the US, the UK, Australia and New Zealand, implement ZCC solutions either as re-branded or as co-branded products.

ZCC runs on NEC, Cisco and Avaya communications platforms, and is compatible with Microsoft Office Communications Server. NEC brands ZCC as ‘Unified Communications for Business’ (UCB) - as its solution for small to medium sized business.

Zeacom Mission
Zeacom is a dynamic customer driven organization, delivering innovative communications solutions that enable our global customers to be more productive and optimize their business opportunities.

Zeacom Partners

  • Aculab Partner
  • Gold Member, Avaya Developer Connection Program (DevConnect)
  • Cisco AVVID Partner - Premier Partner IP Telephony Specialization
  • Intel Dialogic Partner
  • Microsoft Certified Gold Partner
  • NEC Platinum Partner

Zeacom White Papers

Click here to view Zeacom's White paper on Business Solutions - Unified Communications or

Click here to view Zeacom's White paper on Business Solutions - Contact Centre Management.

Contact details
Stephen Sarjeant
Country Manager Australia
E: stephen.sarjeant@zeacom.com
Ph: +61 3 8616 8555

Zeacom Pty Ltd
Level 6, 606 St Kilda Rd
Melbourne, VIC 3004
www.zeacom.com

 

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Case Studies

Darebin banishes caller frustration with Zeacom UC system
The North Melbourne council upgraded from a basic two-operator system to a full unified communications solution to serve consumers better… READ MORE >

Compass uses automation to slash costs and maximize profits
Smart process automation creates a highly efficient operation... READ MORE >

ASKO improves quality of communications and increases customer satisfaction
Investment in a powerful solution delivers immediate results... READ MORE >

VicRoads automates delivery of travel times
VicRoads in Australia is proud of Victoria’s track record of having a road network that is amongst the safest in the world. Increasing road safety – along with reducing travel times, fuel use and pollution – is one of its key objectives. As a state department, finding low cost solutions that are highly effective is very important to VicRoads... READ MORE >

Lion Nathan dramatically boosts customer service with ZCC solution
Contact center's productivity level are higher than ever before... READ MORE >

Automated emergency warning systems save lives and property
Natural disasters can strike at any time. Local authorities must issue emergency warnings to its residents, for instance when fires rage out of control or rising floods threaten lives and property... READ MORE >

From Croatia to Down Under for Sarjeant
Originally from the Kent coast, one of England’s home counties, Stephen Sarjeant is now country manager for unified communications solution provider Zeacom Australia. READ MORE >

Zeacom helps Babbage deliver professional customer communications
As Babbage steadily expanded, the existing office space became overcrowded and relocation to larger offices became a priority... READ MORE >

Zeacom adds ‘Record and Evaluate’ module to UC offering
With contact centre agents spend more time engaging with high-value customers, effective reporting and evaluation tools are critical, company says... READ MORE >
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