Sage Accpac fuels greater efficiencies for Petrogas

Moving to an integrated end-to-end solution has had a major impact on the way this distributor runs its business...

Petrogas has been a major distributor of Mobil fuel and lubricant products in Melbourne for some 40 years. The company has a fleet of bulk fuel trucks on the road each day and an annual turnover of $85 million.

In 2006 Petrogas went through a major transition when Paul Hawkins, with two other business partners, bought the business from Mobil. Over a two year period some substantial changes were made to the business to improve efficiencies and reduce costs. Fundamental to those changes was the implementation of a comprehensive Sage Accpac solution that allowed Petrogas to integrate their front office processes with their back office operation.

“Previously, our workload was managed through a mixture of manual and automated systems,” says Hawkins.

“The old system was incapable of providing accurate and timely information, there was no clear upgrade path and it was expensive as well as cumbersome to maintain.” In addition to the costs and inefficiencies of the old system, Petrogas found that trying to meet their regulatory compliance commitments was onerous.

“The business was over staffed, where a number of employees were performing low value work that was not contributing anything to the efficiency or profitability of the business. Numerous tasks and functions within the business were managed manually, generating extensive administrative tasks for employees and consultants.”

Petrogas went to market for a financial and accounting system that would be ideally suited for the fuel distribution industry. They chose Sage Accpac because it offered an industry specific solution that was competitively priced and built on current technology standards. Petrogas implemented an integrated end-to-end solution that incorporated the following products into the core Accpac platform:

• Fuel Distribution for Accpac – including Scheduling/Dispatching module. A comprehensive  application developed to meet the unique and complex requirements. Components of the core module include: Date-based pricing engine, Debtors module extensions, Inventory module extensions, Vehicle Management, and Sales Analysis including Report Builder program.
• Sage CRM - an entirely web deployed CRM application offering best practice marketing, sales and customer care capabilities.
• Accpac Insight – a business intelligence tool to deliver better management reporting and forecasting.
• Iciniti – e-commerce solution for selling packaged lubricants over the internet. The introduction of the new system had a major impact on the way Petrogas ran its business and how everyone within the organisation performed their job.

“One of the biggest issues in implementing the new system was having staff embrace the power of Accpac and Windows, after having used a character based system for so long,” says Hawkins.

The integrated solution has given Petrogas a 360 degree view of their business, where everyone within the organisation now has access to a single source of information.

“We now run our entire business through Accpac. It has been a major step forward for us in terms of driving efficiencies and better management reporting through the organisation,” says Hawkins.

The new system has also greatly reduced the level of inaccuracies in the data maintained and has removed the need to perform jobs twice to ensure a particular task was done properly.

With the e-commerce solution built on Iciniti, orders are automatically processed via the internet without Petrogas having to re-enter the data.

The level of reporting offered by the system has allowed Petrogas to maintain high service standards with their customers while better tracking and managing costs within the business.

Everyone within the organisation is now far more productive and efficient, and management and staff are better able to make more effective decisions based on accurate and relevant data.

For more information

Sage
Ph: 13 SAGE
info.pacific@sage.com

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