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OneOffice is supplied and supported by Strategis Solutions in New Zealand and Australia. We treat Australia and New Zealand as one market to reflect the needs of customers who operate in this way. Please select the following links for more information or read on to find out more about OneOffice and Strategis.
 OneOffice
Strategis Solutions
View the OneOffice ERP Brochure
OneOffice overview
OneOffice is fully functional ERP system which can deliver excellent performance for companies in the Wholesale, Distribution, Servicing, Import, Export and make to order or custom manufacturing markets. It can scale from companies with eight users to over 1,000. Using Active Intelligence, we can deliver flexible information to users to make them decision makers in their own right.
There are numerous modules and configuration options available which allow us to configure OneOffice specifically for you. All this complexity sits in the background so that your staff can focus on their job and are delivered the information they need to get it done efficiently.
OneOffice is an enterprise software package that can scale down to small companies too. You don’t get the "light" or "cut down" version. You get OneOffice with all its features and benefits. This means that as you grow, the software grows with you. We have customers now who have been on OneOffice for over ten years and they are still taking on new functionality and switching on new features!
Many businesses in Australia have to compete with multinationals who have huge IT budgets and large Enterprise software packages. Our Small Enterprise Solution allows companies to have that same big company functionality but on a much more cost effective system, often competitive with much smaller packages. What's more, you don't have to change your software as you grow, as you can buy more users and keep on growing.
Enterprise Resource Planning (ERP)
Enterprise Resource Planning is provided via a range of modules within OneOffice. OneOffice ERP supports all the 'back office' activities in your business right through to financial accounting and control. It operates across multiple companies, currencies and countries and is proven in mid size and large businesses. It is designed to offer high availability, reliability and performance.
Outstanding Functionality, Flexible Configuration and Fast Implementation
OneOffice ERP includes
- Sales & Purchase Order Management
- Inventory management
- Warehousing & Logistics
- Assembly Manufacturing
- Project Accounting
- Service Management
- Financial Accounting
- Automatic event detection and alerts
- Workflow to streamline processes and manage escalation
- WorkSpace, role based dashboards for informed decisions
- Electronic collaboration and commerce
OneOffice helps organisations provide seamless customer service through call centres, via the internet and in the field. Simple things matter in customer service like delivering the right product, to the right place, at the right time and in the right quantity. Businesses that need to do this hundreds or many thousands of times a day find that OneOffice helps make it happen.
Select this link go to our brochure warehouse.
Customer Relationship Management (CRM)
Customer Relationship Management is part of OneOffice, a single software application combining CRM, Enterprise Resource Planning (ERP), Supply Chain Event Management (SCEM) and Supply Chain Management (SCM).
OneOffice CRM cares for one of your main assets, your customers. It operates across multiple companies and countries and is intended for mid size and large businesses. It is designed to offer high availability, reliability and performance.
As well as maintaining consistent contact records across the entire OneOffice application, it deals with complex corporate structures including groups and multi-tiered subsidiaries. In addition, it supports sophisticated marketing programmes, the subsequent management of sales opportunities and supports service management.
- Contact management
- Marketing and campaign management
- Campaign management
- Direct mail / e-mail
- Telesales and telemarketing
- Partner marketing
- Service call management
Select this link go to our brochure warehouse.
Supply Chain Management (SCM)
Effective Supply Chain Management can provide significant cost savings and improvements in customer service delivery, as well as providing visibility and accountability beyond the confines of your own business systems. OneOffice SCM will help you integrate your supply chain and value chain tightly with your business. Because the degree of supply chain integration is generally limited by the IT capabilities of your partner or customer, OneOffice contains a range of tools to ensure you can maximise the opportunity available.
collaboration manager
Collaboration Manager is a key enabler for Business-to-Business (B2B) e-commerce providing a straightforward mechanism for your OneOffice system to converse with the systems of your customers, suppliers and logistics partners. This means that transactions such as purchase orders may be queued, imported and exported to and from OneOffice ERP. Other information from suppliers, such as a product on hold, can be processed by the OneOffice SCEM producing an alert which sits alongside the OneOffice ERP and CRM alerts on your worker's desktop. Collaboration Manager supports a wide range of message formats using XML (eXtensible Markup Language) and SOAP (Simple Object Access Protocol) and is also a platform for delivering Web Services.
electronic data interchange
OneOffice E.D.I. enables commercial documents such as sales orders, invoices and purchase orders to be transmitted electronically between trading partners via a VAN - Valued Added Network.
webShop
For those situations where your trading partners may have a lower IT capability, we recommend our webshop as the quickest way to get early benefits from collaboration. This can be accessed by your customers or suppliers using a normal web browser which enables people to undertake stock enquiries, get quotes, place orders and much more in a simple way and removes the cost of keying the order from your operation. The webshop also includes a file upload capability to make it really simple for a customer to place a multi-line order exported from their own purchasing system.
improving supply chain visibility
OneOffice SCM offers a strong capability to enable both B2B and B2C electronic commerce in both the supply and value chains. Active intelligence wraps around all our functionality to provide 360 degree visibility.
Select this link go to our brochure warehouse.
Supply Chain Event Management (SCEM)
OneOffice SCEM is designed to help businesses reduce costs and improve both margins and efficiency. It detects critical events as they happen and actively alerts the business through powerful workflows ensuring swift resolution and, where necessary, escalation.
Through a single intuitive user interface, WorkSpace, OneOffice provides full visibility and comprehensive analysis of all customer related activity including up to date notes of all contacts.
A major selling point for many businesses is the speed and frequency with which they service their customers - for example, next day and even same day delivery is becoming commonplace. As this speed increases, it becomes more and more important to automate and, where possible, eliminate businesses processes in order to achieve efficient and responsive customer service. As margins are squeezed, many companies seek to reduce salary costs through increased automation - although when things go wrong there is a risk that this may make it more difficult to react and thereby damage customer service.
Events
Every day inside a volume distribution business thousands of activities are taking place and each one represents an opportunity to improve efficiency and deliver better service to customers; the challenge is knowing where and when to look. This is the role of Events. They are a series of 'agents' inside the OneOffice application suite monitoring key businesses processes. When an Event identifies an event that may be of interest to someone in the business it tells the Alert Manager.
alert manager and workflow engine
The Alert Manager looks more closely at the event and using a set of business rules works out who needs to know. The strength of the Alert Manager is the ability to discard information that isn't important enough to warrant further attention. Having applied the rules, the Alert Manager creates a package of information and passes it to the Workflow Engine.
workflow engine
The Workflow Engine then works out how important the information is and which users need it and then adds it to the relevant person's Alert-Q in priority order. Information can be passed to one person or a whole group of people. Once the information is in an Alert-Q, the Workflow Engine becomes a conduit for that information to flow between users.
workSpace
WorkSpace provides a user with access to all aspects of OneOffice™ in a single intuitive interface. This simplifies training and improves efficiency. Incorporating the latest browser technology, it allows information to be delivered to users in the most effective way according to the role they perform.
collaboration manager
Part of OneOffice Supply Chain Management, Collaboration Manager offers the opportunity of real-time interaction between your systems and those of your customers and suppliers. While the core of OneOffice is focused on the activities within your business to help you make the most out of every opportunity, Collaboration Manager extends the scope of OneOffice to facilitate better and more efficient interaction with customers and suppliers by enabling easy and open electronic communication.
deliver greater business efficiency
Combine your knowledge of your own business with industry best practise, and then configure OneOffice to tightly manage your businesses processes. For many companies OneOffice is the enabler to finding greater efficiency and margin.
Select this link go to our brochure warehouse.
Business Intelligence
Reports and performance information are central to the successful day-to-day management of any business. Active Intelligence and Dashboards provide real-time, proactive information direct to users.
The BI Platform enables people across your organisation to extract, publish and share static information quickly and easily. These capabilities combine to ensure that your people have the clarity of information they need to make well informed, often time critical decisions.
View the Business Intelligence Brochure now.
Dashboards
OneOffice Dashboards provide a powerful and flexible mechanism for delivering and displaying customised, context-sensitive information in WorkSpace. Dashboards are straightforward to build and simple to customise to the specific needs of users. Users get to see just what you want them to see, based on their role in the company and their specific sector of that role. Information where you need it when you need it.
View the Dashboad Brochure now.
Active Intelligence
WorkSpace™ provides users with a single interface to all aspects of the OneOffice application suite.
Active Intelligence™ identifies and delivers to users information held in OneOffice and elsewhere based on the nature of the tasks each user is working on.
The pane to the left of the workspace screen below is configured specifically for each role in the business, meaning that they get the information that they need, when they need it.
The context pane can call information from other systems or databases so that it is an easy method to consolidate information into one simple place.
View the WorkSpace and Active Intelligence Brochure now.
Contact Us
Strategis Solutions
Gary Park
Ph 0418 623 272
Email: gpark@strategisanz.com
Web: www.strategisanz.com
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