| About QAD
We founded QAD in 1979 with a vision to develop software exclusively for manufacturing companies. Today we are proud that our products are used by over 6,000 manufacturers in 90 countries.
Early in our evolution we embraced the emergence of open systems, which today form the foundation of most companies’ applications architecture. Many global companies chose QAD for our global manufacturing focus and multinational support. Over 60 percent of our revenue is derived outside the United States.
Today, we focus on supply chain collaboration and developing products that are easy to learn and intuitive to operate. We back up our products with world class Services and Support. We have more than 1,400 people dedicated to delivering the best user experience in the world.
As majority shareholders we have been able to remain focused on our customers and vision without distraction through market ups and downs. We are focused on providing the best combination of software and services for our customers and have chosen to avoid the consolidation going on in the software business today. We have built a business with a customer focused culture, a strong and experienced global executive team and an impressive board of directors.
While other companies may be larger than QAD, none has our complete focus on global manufacturing companies. For the past 30 years we have focused on a select set of vertical markets in manufacturing: automotive, consumer packaged goods, food and beverage, high tech, industrial products and life sciences. Companies in these industries produce products to their own design specifications and then deliver them in multiple countries.
This focus has ensured that we continue to deliver products that are simple to implement and precisely meet the needs of our customers in those industries.
As part of our commitment to our customers and to ensure we respond to pressures that they face we operate development groups in each of our target industries, and have a strong focus on customer feedback at all levels in our business.
We recognize the challenges faced by our customers and we bring to that challenge a combination of vision, commitment and technology to help them excel in today’s environment.
Sincerely,
Pam and Karl Lopker
President and CEO
www.qad.com
The QAD Vision: The Perfect Lean Market
Consider this: The same powerful and proven lean principles that drive efficiency within a manufacturing plant can be equally applied to each part of the extended enterprise — and to every connection in the global supply and demand network.
The Perfect Lean Market envisions a frictionless supply chain where information is freely shared in real time, processes are reduced to only value-added tasks, and waste is eliminated throughout the value stream.
Driven by our passion for the manufacturing industry, QAD’s goal is to guide the global manufacturing community toward this marketplace vision, with industry thought leadership, and innovative product and service offerings that help drive lean principles across the extended enterprise.
The Perfect Lean Market is not a destination, but a journey. We invite you to join us on the quest:
QAD On Demand: The ERP SaaS Solution for Global Manufacturers
QAD On Demand is a Web-based, software as a service (SaaS) solution that provides a flexible deployment alternative for QAD Enterprise Applications.
QAD On Demand helps ERP customers reduce total cost of ownership and dramatically simplify the management of QAD Enterprise Applications. Our Software as a Service (SaaS) offering relieves IT management of the uncertainty, risk and often unpredictable expense surrounding delivery, maintenance and upgrades of mission-critical applications. QAD On Demand meets the needs of customers of all sizes from SMB to large enterprises, and provides QAD customers with infrastructure, operations, integration and application management support alternatives.
The Value of QAD On Demand
• No Capital investment
• Predictable expense structure
• Rapid implementation using Easy On Boarding TM
• 24x7 Global Support in 90 countries
• Experience with over 6000 implementations
QAD On Demand Industry Editions
• Focused on your industry and easy to implement and use
• Servicing: Automotive , Consumer Products , High Technology , Food and Beverage , Industrial Manufacturing and Life Sciences
QAD Supply Chain
QAD Supply Chain is a comprehensive group of applications that fulfills the diverse materials planning and movement requirements of small or large, multi-national companies.
This solution set delivers functionality and capabilities that help manufacturers drive margin and cost improvements, enhance customer satisfaction, and meet industry compliance requirements. Manufacturers can align demand and supply to support the delivery of the right product, to the right place, at the right time, at the right cost.
QAD Supply Chain is designed to address simple or complex networks with enhanced functionality available as the enterprise grows. Modules are integrated with QAD Enterprise Applications, and each has a low total cost of ownership. Collaborative portals are available for both demand and supply side needs.
Contact QAD Australia
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New South Wales (Sydney)
QAD Australia Pty Ltd.
Level 7
15 Talavera Road
North Ryde, NSW 2113
AUSTRALIA
+612.9857.3000 (tel)
1800.358.111 (toll free)
+612.9870.7340 (fax)
Product & Sales Information:
+612.9857.3026 (tel)
Contact: Paulina Dermawan
Consulting Services:
+612.9857.3000 (tel)
Contact: Rob Sheldrick
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Customer Support:
1800.810.005 (toll free)
+612-9857-3059 (hotline)
+612.9878.8512 (fax)
E-mail: support-au@qad.com
Hours of Operation:
8:00 AM - 6:00 PM
Sydney Time
After-Hours Emergency Support
Education:
1800.810.005 (toll free)
Sydney QAD Training Centre
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Queensland (Brisbane)
Kettering Professional Services
Level 3, Toowong Tower
9 Sherwood Road
Toowong Qld 4066
AUSTRALIA
+617 3335 2600 (tel)
+617 3335 2601 (fax)
Postal address:
PO Box 2217
Toowong QLD 4066
Product & Sales Information:
+617 3335 2600 (tel)
Contact: Rob Cheesman
Consulting Services:
+617 3335 2600 (tel)
Contact: Kim Christofis
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Customer Support:
1800.810.005 (toll free)
+612.9878.8512 (fax)
E-mail: support-au@qad.com
Hours of Operation:
8:00 AM - 5:00 PM
Brisbane Time
After-Hours Emergency Support
Education:
+617 3310 8878 (tel)
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South Australia (Adelaide) & Western Australia (Perth)
QAD Australia Pty Ltd.
315 Glen Osmond Road
Glenunga, SA 5064
AUSTRALIA
1800.358.111 (toll free)
Product Sales & Information:
+618.8130.8888 (tel)
Contact: Clive Lovell
Consulting Services:
+618.8130.8806 (tel)
Contact: Rob Sheldrick
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Customer Support:
1800.810.005 (toll free)
E-mail: support-au@qad.com
Hours of Operation:
8:00 AM - 6:00 PM
After-Hours Emergency Support
Education:
1800.810.005 (toll free)
Adelaide QAD Training Centre
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Victoria (Melbourne) & Tasmania
QAD Australia Pty Ltd.
Ste D6, 758 Blackburn Rd
Clayton Victoria 3168
AUSTRALIA
+613.9550.0500 (tel)
+613.9558.6033 (fax)
Product Sales & Information:
+613.9550.0500 (tel)
Contact: Paulina Dermawan
Consulting Services:
+613.9550.0500 (tel)
+613.9558.6033 (fax)
Contact: Rob Sheldrick
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Customer Support:
E-mail: support-au@qad.com
Hours of Operation:
8:30 AM - 5:00 PM
After-Hours Emergency Support
Education:
+613.9550.0500 (tel)
+613.9558.6033 (fax)
Contact: Rob Sheldrick
Melbourne QAD Training Centre
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